We are committed to providing exceptional service in a welcoming and relaxing environment. By booking an appointment or receiving services at our salon, you acknowledge and agree to the following policies.
Payment Policy
An advance payment or a deposit may be required before services begin, especially for certain services, large appointments, or at the salon’s discretion.
We accept cash, major credit/debit cards, and digital payments.
Cash or Venmo tips are appreciated and go directly to your service provider.
Prices vary depending on nail length, shape, design complexity, materials used, and service time. If you have any questions about pricing, please ask your technician or our front desk before your service begins.
Service Satisfaction & Refund Policy
All services are final and non-refundable once performed.
We encourage you to communicate any concerns or desired adjustments during your appointment so they can be addressed immediately. Once your service is completed and you leave the salon, we are unable to make aesthetic corrections based solely on personal preference.
If you experience lifting, chipping, or breakage due to workmanship, please contact us within 3 days of your appointment for a complimentary evaluation. Repairs outside this period or resulting from normal wear, accidents, misuse, or improper aftercare may incur additional charges.
Regular nail polish is not guaranteed.
Right to Refuse or Discontinue Service
To maintain a respectful and safe environment for both guests and staff, we reserve the right to refuse or discontinue service if:
- Mutual respect and cooperation cannot be maintained.
- A guest displays abusive, threatening, disruptive, or inappropriate behavior.
- A medical condition or open wound may pose a health or safety concern.
- The requested service cannot be safely performed.
No refunds will be issued for services discontinued due to inappropriate conduct.
Health & Safety
Please inform your technician before your service if you have:
- Nail or skin conditions
- Allergies or sensitivities
- Medical conditions such as diabetes
- Any injury or infection affecting the treatment area
For everyone’s safety, we cannot perform services on infected or contagious conditions.
Custom Nail Art & Consultation
Complex nail art, specialty shapes, extra length, and custom designs may require additional consultation, appointment time, and pricing.
Children & Additional Guests
To maintain a relaxing atmosphere:
- Children and additional guests are welcome only if they are receiving services or are supervised at all times.
- Parents or guardians are responsible for any damage or disturbances caused by children.
Pets
Friendly, clean, and well-behaved pets are welcome.
Pets must:
- Remain on a leash or in a carrier.
- Do not disturb other guests.
- Be free of fleas and ticks.
Service animals are always welcome.
Personal Belongings
Please keep track of your personal belongings. We are not responsible for lost, stolen, or unattended items.
Parking
Guests are responsible for any parking fees, citations, towing, or violations incurred while visiting the salon. Please review our Parking Information page before your appointment.
Complimentary Beverage Policy
Guests 21 years of age or older with valid identification may enjoy one complimentary glass of wine during their visit, subject to availability.
This is a complimentary hospitality service. We do not sell alcoholic beverages. Please drink responsibly.
Agreement
By scheduling an appointment, entering our salon, or receiving services, you acknowledge that you have read, understood, and agree to this Store Policy.
Thank you for choosing ADORE Nails & Beauté. We appreciate the opportunity to provide you with a luxury beauty experience.